it support oxford, computer repair oxford | 01865 601291

Emergency Support

Need rescuing?

"Look Dave, I can see you're really upset about this. I honestly think you ought to sit down calmly, take a stress pill, and think things over." - HAL 9000

Emergency Support

Red Fusion, always available to give you a helping hand. 

When the HAL 9000 just won't open those pod bay doors – Dave – use our Emergency support service and we will have our Tech Team assembled and to your door step as soon as possible.  

Our priority is to ensure your IT Systems run smoothly and efficiently at all times. Red Fusion understand that IT Support should be provided around the clock and not just working hours, computers don't take a break so neither do we. 

Emergency Support is also a part of our Monitored Support solution, where you gain access to our 24/7 Help Desk. Use our Data Restore solution to recover corrupted or lost data, potentially saving you time and money.

emergency features

Service Description
Help Desk Software A Single Point of Contact for all users to call upon for IT issues and/or requirements
Guaranteed Response Times We GUARANTEE the agreed response time will be achieved or YOUR MONEY BACK
Hourly Engineering Time Any additional work required outside of the agreed terms will be discounted by 25%
Monitored Network 24/7 We utilise a carefully selected program - RED WATCH - for monitoring our support clients networks and providing proactive and immediate responses (Chances are the problem will be resolved before you even notice)
FREE Consultancy With over 30 years management, IT and processes experience, our account managers provide industry recomended solutions at no cost to you. Purely as a result of you selecting Red Fusion as your approved Support Partner

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About Us
IT Support Specialists serving Oxfordshire & beyond

Red Fusion provide dependable IT Support all around the UK, 24 hours a day, 7 days a week, we understand the importance of providing clean jargon-free communication with our clients. We provide full training on all of our systems, increasing productivity and efficiency.  

contact us
01865 601291
Wychwood House, Unit 14 Hanborough Business Park, Long Hanborough, Oxfordshire, OX29 8LH